Colors are photographed accurately, but screen settings may cause slight variations across devices.

All ŠADE ROOMS products are not always available in every color. Some colors are offered in limited or seasonal editions; however, if your preferred leather color is in stock, your order can be placed.

For products that are available, if you wish to order a larger quantity, please contact us by Whatsapp or telephone at 

(+98) 912 098 02 86, Saturday through Thursday from 10:00 a.m. to 6 p.m. and Fridays from 11 a.m. to 6 p.m.

Please contact us by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m. and Fridays from 11 a.m. to 6 p.m.

Please contact us as soon as possible by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m. and Fridays from 11 a.m. to 6 p.m. 

Orders with personalized product cannot be modified or canceled after the order is placed. 

Your purchases are delivered in a branded box tied with a ribbon.

A gift must be unused, in original condition, and returned in their original packaging. It then may be exchanged for an item of equal or greater value. 

Enjoy complimentary Ground shipping on all items on Thursdays 12 Noon to 6 pm.

Delivery costs depend on the service you select: 

Same day Express delivery for Tehran city will cost 500,000 Toman, and Friday Delivery service will cost 700,000 Toman. 

Same-day delivery:
Orders ship Saturday through Thursday, excluding national holidays.

To qualify for same-day shipping, orders with expedited delivery must be placed before 2:00 p.m. (Iran time).

Please contact us by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.

A signature is required upon receipt of your package.

Yes, If the recipient’s full name has been specified in the designated section during checkout. Presentation of a valid ID matching the provided details is required at the time of collection.

Made-to-Order & Customized Pieces

Items that are customized in color, stitching, finish, size, or material are produced exclusively for you. therefore, these items are not eligible for refund and exchange.

• Exchange or refund requests must be made within 7 days of delivery
• Items must be unused, in original condition, and returned in their original packaging
• Exchanges are subject to availability

If your item arrives damaged or incorrect, please notify us as soon as possible with clear photographs by Whatsapp at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.. After review, we will arrange repair, replacement, or resolution as appropriate.

Yes. All ŠADE ROOMS products are delivered in our signature branded boxes tied with a ribbon.

ŠADE ROOMS offers repair and care services for its products. To request a repair, please contact us so your item can be assessed. After review, we will inform you of the available options, estimated cost, and timeframe.

Leather is a natural, living material that softens, develops patina, and may subtly change color over time. It should be protected from moisture, direct sunlight, and extreme heat. For gentle cleaning, use only a soft, damp, colorless cloth without detergent. For professional care, repair, or restitching, ŠADE ROOMS is pleased to assist through our workshop services.

To order a customized piece, please provide a detailed description of your request. We will respond within a week with a price estimate and the expected production timeline. Our designers will design this unique object for you. To get started, please contact us by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.

برای سفارش یک آیتم اختصاصی، لطفاً توضیحات دقیقی از خواسته‌های خود ارائه دهید. ما ظرف یک هفته پاسخ خواهیم داد و هزینه تقریبی و زمان مورد نیاز برای تولید را اعلام می‌کنیم. تیم طراحان ما این قطعه منحصربه‌فرد را برای شما طراحی خواهند کرد. برای شروع، لطفا از طریق واتسپ و یا تماس تلفنی با شماره 9120980286(98+)، شنبه تا پنجشنبه از ساعت ۱۰ صبح تا ۶ عصر با ما تماس بگیرید.

Yes. ŠADE ROOMS offers a range of personalization options, from simple initials on leather goods to logo debossing for organizations. Logo debossing is available only on selected items and requires a minimum order of six pieces of the same product. For more information or to discuss your request, please contact us by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.

زمان آماده‌سازی سفارش معمولاً بین ۲ تا ۴ هفته است. زمان تقریبی تحویل پس از ثبت سفارش به اطلاع شما خواهد رسید.