{"id":138,"date":"2025-09-28T16:50:04","date_gmt":"2025-09-28T13:20:04","guid":{"rendered":"https:\/\/saderooms.com\/?page_id=138"},"modified":"2026-02-18T12:53:24","modified_gmt":"2026-02-18T09:23:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/saderooms.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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How accurate is color display on the Internet?<\/strong><\/p>\n\t\t\t

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Colors are photographed accurately, but screen settings may cause slight variations across devices.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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What is the availability status of items on the site?<\/strong><\/p>\n\t\t\t

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All \u0160ADE ROOMS products are not always available in every color. Some colors are offered in limited or seasonal editions; however, if your preferred leather color is in stock, your order can be placed.<\/p>\n\n\n\n

For products that are available, if you wish to order a larger quantity, please\u00a0contact us<\/a>\u00a0by Whatsapp or telephone at\u00a0<\/p>\n\n\n\n

(+98) 912 098 02 86, Saturday through Thursday from 10:00 a.m. to 6 p.m. and Fridays from 11 a.m. to 6 p.m.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n


Orders<\/strong><\/strong><\/p>\n\n\n

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How may I get assistance with my online order?<\/strong><\/p>\n\t\t\t

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Please\u00a0contact us\u00a0by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m. and Fridays from 11 a.m. to 6 p.m.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How do I change information on my order after it has been placed?<\/strong><\/p>\n\t\t\t

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Please contact us as soon as possible by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m. and Fridays from 11 a.m. to 6 p.m.\u00a0<\/p>\n\n\n\n

Orders with personalized product cannot be modified or canceled after the order is placed.\u00a0<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n

Gifting<\/strong><\/strong><\/p>\n\n\n

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Will my order be gift wrapped?<\/strong><\/p>\n\t\t\t

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Your purchases are delivered in a branded box tied with a ribbon.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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If I give a gift to someone, can that person exchange it for something else?<\/strong><\/p>\n\t\t\t

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A gift must be unused, in original condition, and returned in their original packaging. It then may be exchanged for an item of equal or greater value.\u00a0<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n

Delivery<\/strong><\/strong><\/p>\n\n\n

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How much is the delivery?<\/strong><\/p>\n\t\t\t

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Enjoy complimentary Ground shipping on all items on Thursdays 12 Noon to 6 pm.<\/p>\n\n\n\n

Delivery costs depend on the service you select:\u00a0<\/strong><\/p>\n\n\n\n

Same day Express delivery for Tehran city will cost 500,000 Toman, and Friday Delivery service will cost 700,000 Toman.\u00a0<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How long will delivery take?<\/strong><\/p>\n\t\t\t

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Same-day delivery:<\/strong>
Orders ship Saturday through Thursday, excluding national holidays.<\/p>\n\n\n\n

To qualify for same-day shipping, orders with expedited delivery must be placed before 2:00 p.m. (Iran time).<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How do I track delivery of my order?<\/strong><\/p>\n\t\t\t

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Please\u00a0contact us\u00a0by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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Is a signature required for delivery of my order?<\/strong><\/p>\n\t\t\t

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A signature is required upon receipt of your package.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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Can a third party collect my order in a store?<\/strong><\/p>\n\t\t\t

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Yes, If the recipient\u2019s full name has been specified in the designated section during checkout. Presentation of a valid ID matching the provided details is required at the time of collection.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How do I return or exchange an item ordered via saderooms.com?<\/strong><\/p>\n\t\t\t

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Made-to-Order & Customized Pieces<\/strong>

Items that are customized in color, stitching, finish, size, or material are produced exclusively for you. therefore, these items are not eligible for refund and exchange.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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Ready-to-Ship (Non-Customized) Items<\/strong><\/p>\n\t\t\t

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\u2022 Exchange or refund requests must be made within 7 days of delivery
\u2022 Items must be unused, in original condition, and returned in their original packaging
\u2022 Exchanges are subject to availability<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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Damaged or Incorrect Orders<\/strong><\/p>\n\t\t\t

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If your item arrives damaged or incorrect, please notify us as soon as possible\u00a0with clear photographs by Whatsapp at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.. After review, we will arrange repair, replacement, or resolution as appropriate.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n


Care & Repair<\/strong><\/strong><\/p>\n\n\n

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Will my order be delivered in a branded box?<\/strong><\/p>\n\t\t\t

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Yes. All \u0160ADE ROOMS products are delivered in our signature branded boxes tied with a ribbon.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How do I repair a \u0160ADE leather good?<\/strong><\/p>\n\t\t\t

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\u0160ADE ROOMS offers repair and care services for its products. To request a repair, please contact us so your item can be assessed. After review, we will inform you of the available options, estimated cost, and timeframe.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How do I care for my \u0160ADE leather good?<\/strong><\/p>\n\t\t\t

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Leather is a natural, living material that softens, develops patina, and may subtly change color over time. It should be protected from moisture, direct sunlight, and extreme heat. For gentle cleaning, use only a soft, damp, colorless cloth without detergent. For professional care, repair, or restitching, \u0160ADE ROOMS is pleased to assist through our workshop services.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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How can I order a bespoke object?<\/strong><\/p>\n\t\t\t

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To order a customized piece, please provide a detailed description of your request. We will respond within a week with a price estimate and the expected production timeline. Our designers will design this unique object for you. To get started, please contact us by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n

Personalization & Custom made<\/strong><\/strong><\/p>\n\n\n

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\u0686\u06af\u0648\u0646\u0647 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0645 \u06cc\u06a9 \u0622\u06cc\u062a\u0645 \u0627\u062e\u062a\u0635\u0627\u0635\u06cc \u0633\u0641\u0627\u0631\u0634 \u062f\u0647\u0645\u061f<\/p>\n\t\t\t

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Does \u0160ADE ROOMS offer customization services?<\/strong><\/p>\n\t\t\t

<\/span><\/div>\n\t\t<\/div>\n\t\t\t
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Yes. \u0160ADE ROOMS offers a range of personalization options, from simple initials on leather goods to logo debossing for organizations. Logo debossing is available only on selected items and requires a minimum order of six pieces of the same product. For more information or to discuss your request, please contact us by Whatsapp or telephone at +989120980286, Saturday through Thursday from 10:00 a.m. to 6 p.m.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n

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\u0627\u06af\u0631 \u0631\u0646\u06af \u0627\u0646\u062a\u062e\u0627\u0628\u06cc \u0645\u0646 \u062f\u0631 \u062d\u0627\u0644 \u062d\u0627\u0636\u0631 \u0645\u0648\u062c\u0648\u062f \u0646\u0628\u0627\u0634\u062f\u060c \u0632\u0645\u0627\u0646 \u062a\u062d\u0648\u06cc\u0644 \u0686\u0642\u062f\u0631 \u062e\u0648\u0627\u0647\u062f \u0628\u0648\u062f\u061f<\/p>\n\t\t\t

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\u0632\u0645\u0627\u0646 \u0622\u0645\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0633\u0641\u0627\u0631\u0634 \u0645\u0639\u0645\u0648\u0644\u0627\u064b \u0628\u06cc\u0646 \u06f2 \u062a\u0627 \u06f4 \u0647\u0641\u062a\u0647 \u0627\u0633\u062a. \u0632\u0645\u0627\u0646 \u062a\u0642\u0631\u06cc\u0628\u06cc \u062a\u062d\u0648\u06cc\u0644 \u067e\u0633 \u0627\u0632 \u062b\u0628\u062a \u0633\u0641\u0627\u0631\u0634 \u0628\u0647 \u0627\u0637\u0644\u0627\u0639 \u0634\u0645\u0627 \u062e\u0648\u0627\u0647\u062f \u0631\u0633\u06cc\u062f.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Orders Gifting Delivery Care & Repair Personalization & Custom made<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-138","page","type-page","status-publish","hentry"],"featured_image_src":null,"acf":[],"yoast_head":"\nFAQ - Sade Rooms<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saderooms.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Orders Gifting Delivery Care & Repair Personalization & Custom made\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saderooms.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Sade Rooms\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-18T09:23:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/saderooms.com\/en\/faq\/\",\"url\":\"https:\/\/saderooms.com\/en\/faq\/\",\"name\":\"FAQ - 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